Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

We offer a variety of shipping methods to cater to your needs. You can choose from standard shipping, and express shipping. The specific options available will depend on your location and the items in your order.

How Long Will it Take To Get My Package?

The delivery time varies depending on the shipping method you choose and your location. Typically, standard shipping takes 2-5 business days, express shipping takes 1-2 business days, and next-day delivery arrives the following business day. Please note that these are estimated delivery times and may be affected by unforeseen circumstances.

How Do I Track My Order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the courier's website.  

Do I Need A Account To Place Order?

No, you don't need an account to place an order. You can checkout as a guest. However, creating an account has its benefits, such as faster checkout, order history, and personalized recommendations.

FAQ Second Version

What Shipping Methods Are Available?

We currently offer standard shipping and express shipping. You can select your preferred shipping method during the checkout process.

How Long Will it Take To Get My Package?

Standard Shipping: Typically takes 2-5 business days within the UAE.

Express Shipping: Typically takes 1-2 business days within the UAE.

Please note that these are estimated delivery times and may vary depending on factors like peak seasons and unforeseen circumstances.

How Do I Track My Order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or the courier's website.  

How Do I Place an Order?

To place an order, simply follow these steps:

  1. Browse our products: Explore our extensive range of photography equipment.
  2. Add to cart: Select the items you want to purchase and add them to your cart.
  3. Checkout: Proceed to checkout and provide your shipping and billing information.
  4. Payment: Choose your preferred payment method and complete the payment process.

How Should I to Contact if I Have Any Queries?

You can contact our customer support team through the following methods:

Email: [info@photomavic.com]

Phone: [00971543441399]

Live Chat: [Via WhatsApp]

Do I Need an Account to Place an Order?

No, you don't need an account to place an order. You can checkout as a guest. However, creating an account has its benefits, such as faster checkout, order history, and personalized recommendations.

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